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Free Delivery On Orders Over £300.00
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Whether you have a question, need assistance with a purchase, or simply want to share your FlueWorks experience, we’re here to listen and help. Reach out to us via the methods below, and a member of our dedicated team will get back to you as soon as possible.
F.A.Q & Contact Information
FAQs | Delivery
How can I contact Flueworks?
You can reach us through the contact form on this page or by emailing us at [email protected]
What are your business hours?
Our office contact business hours are from Monday to Friday, 9:00 AM to 5:00 PM (local time). We are closed on weekends and major holidays. You can order online 247 7 days a week.
What information should I include in my message when contacting Flueworks?
To help us assist you effectively, please provide your name, contact information, a brief description of your enquiry or issue, and any relevant order or account details.
How can I track the status of my order or service request?
You can track the status of your order or service request by contacting our customer support team for updates at [email protected]
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Please enquire about specific payment options for your order or service.
Do you offer refunds or returns for products/services?
Our refund and return policies vary depending on the type of product or service. Please contact us at [email protected]
FAQs | Orders
How do I place an order with Flueworks?
To place an order, simply browse our product/service catalogue, select the item(s) you want, and add them to your cart. Then, proceed to the checkout page to provide your delivery and payment information.
Can I track the status of my order?
Yes, you can track the status of your order by contacting our customer support team on [email protected].
We’ll provide updates on your order’s progress and estimated delivery date.
Is it possible to modify or cancel an order after it has been placed?
We understand that circumstances may change. If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the status of your order.
What is the estimated delivery time for my order?
The estimated delivery time for your order may vary depending on the product or service you’ve purchased, as well as your location. We will provide you with an estimated delivery date during the checkout process, and you can track the progress of your delivery by emailing us.
What should I do if I encounter any issues with my order, such as damaged items or missing parts?
If you experience any issues with your order, please reach out to our customer support team immediately. We apologise for any inconvenience and will work swiftly to resolve the problem. You can contact us through [email protected] or by using the contact form on this page. Please provide your order number and a description of the issue to help us assist you effectively.
Opening Hours
Sales Enquiries:
07500 031 800
Technical Support:
07835 338 021
07795 436 304
07849 797 822
Online Open 24 Hours
7 Days a Week
Easy Contact by Email
General: [email protected]
Returns: [email protected]
Accounts: [email protected]
Company
Flueworks Ltd
Company Reg: 15043116
VAT 469 5443 49
Address
44 Moss Shaw Way
Radcliffe
Manchester
M26 3NR
Phone
Sales Enquiries:
07500 031 800
Technical Support:
07835 338 021
07795 436 304
07849 797 822